Washing machines are the sorts of appliances that are easy to take for granted until something goes wrong. I figured I had a real lemon model on my hands so I bought another one (because the money had to be used for… Read more ». Then I used the weed eater line. We’ve had the GE refrigerator for roughly 5 years and never had this issue. We tried putting the old filter back in, but no improvement. Thanks Penney. I don’t know what the problem is, therefore cannot fix it. My icemaker is leaking and dripping water. Thank you for sharing the tip. Totally worked for me to on our 2006 GE Monogram side by side! From the Makers of Hothands I purchased a Box of Insole Foot Warmers at BJ,s ( Hothands.com 1 800432-8629.) // Manipulate variables Refrigerator - Dispenser Control Panel Not Working If the dispenser on a NEW refrigerator does not work: Static electricity caused by pulling away the plastic covering off the dispenser can cause it to temporarily "lock up". The hairdryer worked for me as well. Air gap or disposer is clogged: Clean the air gap or flush the disposer. If it does not, contact GE at 800-432-2737. Then waited 5 minutes and kept it donwhat it donand it did what it does. The owner's manual will have step-by-step instructions on how to reverse the lock-out feature on the GE appliance. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. I melted the hose and it straightened out a bit from the heat. No problem. Don’t overstuff that area. Ideas? refuse to… Read more ». My water and ice stopped working. Running water at last, 3 to 4 mins worked fine with hair dryer. If the panel stops working, try running through a list of common problems before you pay for costly repairs or contemplate replacing the refrigerator entirely. Left and right arrows move across top level links and expand / close menus in sub levels. I covered the freezer opening with aluminum foil to keep the food cold. Hair dryer worked for me plus clearing the top shelf – thank you Penney. FYI the upper freezer was blocked causing the freezing problem. Sorry for not proofreading my reply and having so many errors. After using hair dryer, then wait 5 minutes to let ice in dispenser melted out. The blow dryer for 10 minutes on the inside of the refrigerator worked for me. GSH25JFXL model which is a side-by-side. Unplug the refrigerator and wait 30 seconds, then plug it back in to the circuit. t17 is Bulk Sensors test - verifies all the Smart Dispense Sensors work. GE Refrigerator Not Cooling After Power Outage, GE Freezer OK but refrigerator not cooling, Bypass my GE RPWFE Refrigerator Water Filter. In fact, I took it right out of the freezer and I just use the room for storage. Ultimately, I found a simple and inexpensive permanent solution. I called GE at 800-386-1215 to get the part #WR49X10173 (water dispenser tube heater) and they “discounted” it to $15.00 plus $5.95 shipping. Installed a heater from ge, that worked for about 6 months. Thanks so much! Viola all problems fixed. ? The 1st through 3rd year, struggled with freezer shelves not staying in place–they continually fell out of the side slots. I used a funnel to direct the heat on the water dispenser (low heat, high speed) for about 2 minutes then used the hair dryer (high heat, high speed) on the inside of the door for 5 minutes. s.prop5 = s.prop4; The display panel feature on some Samsung refrigerators allows you to control the internal temperature, as well as the settings on your water and ice dispenser, at the touch of a button. You can purchase it from Amazon below for $40. used the hair dryer but didn’t have any weed whacker cord so I used an 8″tie wrap to push into the opening and it worked, I got water! Took me a little longer, maybe 10 minutes, after second attempt of blow dryer on back of door, this time only behind water dispenser and working a weed eater line about 3 inches up the dispenser, I had given up, when I closed the freezer door, a spurt of water shot out a little chunk of ice! A qualified GE service technician may be required for an accurate diagnosis. I Make sure the control panel is not locked. The very top shelf in the freezer is a “quick freeze” shelf and should be left open at the top to allow air to flow in the freezer – we stuffed the freezer through the holidays and forgot about this. Water and Ice dispenser not working, no light comes on when the lever is depressed, the panel temp lights start to flash, do not hear any motor coming on when dispenser is pushed in. My plastic tubbing melted also. I undid the line coming into the refer and have water to the refrigerator. My icemaker is not filling enough. The controls are set too cold. Locate the lock button and hold it in for three seconds. You can thaw the ice in about 30 seconds! Guess I will have to buy a replacement for that also! Since I was getting water at the kick plate, I knew the line was frozen. Water started dripping after about 2 minutes. I turned the fridge off for 20 minutes, ran the blow dryer on and off on the inside and outside of freezer door around the dispenser area, then finally pushed a thin plastic weed liner in the water dispenser outlet and finally the water came pouring out. She got squirted. Also will adjust freezer temp to be a bit warmer. GE Service tech admitted that there were problems with the original ice maker design! I worked the front and back of the door with the hair dryer and it didn’t appear to work, until a couple hours later when I tried it again and the water was flowing. The water dispenser has always been slow to fill a glass, but the one we replaced did too. SmartDispense™ Issue: Poor Wash, Detergent not Dispensing or Dispenser Clogged An unfortunate side effect of the formula change is that there are different types of detergents (chlorine based or enzyme based). Did you find a fix for the lights not working and ice/water dispenser not working? I had it on low fir 5 minutes and on high for five minutes. When the line freezes simple pull the trimmer line and clean it out. did it a couple of times and when I came back to it 2 hours later water was flowing. Original post: This is happening to me now as well. On most models pressing the added heat button five times within 3 seconds does this. Had to unplug. I could not make this stop by pressing light button again. Lights don't turn on inside, the water dispenser does not work. If not,… Read more ». Took me about 30 minutes working on the outside of the door and the inside of freezer door. It took about 5 minutes then waited about two more, waterline started to drip, from the melting and then it worked. 6, you can get the part free of charge, or at least I did anyway. I’ve been told it can take up to 24 hours to thaw. I apologize for any inconveniences caused. Thanks for the tip. Just wanted to say THANK YOU FOR HAIR DRYER TIP! SOLUTION: Turn the dispenser LIGHT to ON and leave overnight (possibly longer) and the heat from the light thawed the frozen line close to the light. You are using a bandaid, not solving the problem. Don’t listen to your boyfriend. Thank you! It’s the worst appliance ever! I took a hair dryer set at highest temp setting and warmed the left door from the inside for 6 minutes, I also warmed the the inside edge of the door from the bottom hinge to the ice shoot, then I took a wooden spoon from the inside, pushed it into the ice shoot to hold the rubber flap opened and used the hair dryer from the outside and shot hot air into the ice opening where the water tube is located…….not too long, don’t melt the plastic……… THE WATER IS FLOWING AGAIN……… Now… Read more ». Have the same problem. Help my melted also so NOW what?? How much ice should I get in a day? Again thank you! The control panel is held in place with 5 Phillips- head screws and 1 tab. I will be ordering one, very soon. Unplug the refrigerator or turn it off at the circuit breaker for 30 seconds to reset the control. I replaced the filter last night and the water dispenser worked. This really does work! Thanks for providing the easy fix! water line was frozen did the hair dryer trick and it worked. After a few minutes, press the water lever and watch the flood gates open!! If the control board continues to be faulty or not work at all, then it could be that the GE Monogram refrigerator control lock was put in place by accident. Issue was not water freezing in door. This softener features a recharge countdown, six-hour memory (in case of a power outage) and an electronic diagnosis system. //s.eVar15 = ""; So she tried pushing the water button. If it doesn't dispense after 1 minute, then service would be required. The design is so flawed you can not fix it so it stays working. I tried to heat the interior of the door with no success, so I did more research and found this video: https://www.youtube.com/watch?v=EwJ_EatXJ9g Following the directions to remove the kick plate and check the supply from the bottom was helpful. Will try the hair dryer . thanks for the tip. Get an 8 inch weed wacker line put it in hoie were the water comes out then take it outits done it should work, Yup, weed eater string and blow dryer on inner side of door worked for me! yes it did work… it just took a few minutes for it to thaw more, I guess! Detergent will need to be added directly to the wash basket for these cycles. This should reset the control panel and restore function. Try resetting the control panel by turning off power to the refrigerator briefly. If your GE water softener is not working effectively, try troubleshooting it before calling an expensive repair person or replacing the system. (We hung a towel over the freezer opening while we did this to conserve as much energy as possible.) Listen for the click in back to determine if dispenser works, attempt to string trimmer more than 3 inches (if not, frozen) and blow drier right to back of dispensing arm for 5-10 minutes, and yahoo! We have had our fridge at least 10 years and this has never happened. Mixing the two, even in very small concentrations, causes a gelatinous material to form. yours is the best I have discovered till now. GE finally sent “spacers” which are currently working. Would have been waisted money and time away from work! My dishwasher almost caught fire and they gave me $400.00 to replace my three year old $1000.00 top of the line model. He told me there was a heater part that would heat it up to keep from freezing. Whirlpool Refrigerator Crisper Bin Cracked or Broken? Hair drier worked. GE Refrigerator Ice Maker Stopped Working. Here is the solution, never never buy GE again, I also will never buy any more of ge junk I also tell every one looking for appliance not to buy ge they dont stand behind there product, I am on my second GE Profile Refrigerator in just seven years. We alternated between wiggling the piece of line and blowing the dryer up the dispenser from the outside.It took a little longer than some other people said, but it did work. water dispenser broke on one side need to replace can u tell me how, the water dispenser broke on one side can u tell me how to replace. The dispenser control board governs most of the functions of the dispenser system. The hairdryer worked beautifully! I will wait to install it, want to… Read more ». Lift the top edge of the panel to disengage the Control Panel tab that holds the top of the panel in place. TKS, GE Model GSH25 JSTA SS, A two door upright refrigerator. Most helpful. Thank you James, I have a 22 cu ft GE side-by-side refrig that is a little over 5 years old, and just had the line freeze up in the freezer door too. s.channel = "Service_Support"; It seems to get worse when the filter is old. We put the hairdryer on inside the door behind the dispenser and it worked! Other users suggest temporary fixes such as threading a weed-eater trimmer line through the water line. The water stopped working after the last freeze of winter and I haven’t used it since because I didn’t think it was worth the service call. Thank you for this information, regretfully the only LED lights in the dispenser area are on the control panel located just above the dispenser itself. Experienced the same issue, which was resolved be installing bypass tube assembly (WR17X11920). The hair dryer and weed eater line worked for me too! The tip worked great!