After getting a rear pinion kit installed which consists of bearings, shims, crash sleeve, pinion seal and proper torque specs I picked up my landcruiser of the 4WP shop in Monroeville, PA. On the way back home at around 45-70mph I've noticed a weird grinding noise and severe vibrations come from the rear of the SUV which were obviously not there before. I guess I will need to go thru AMEX and report this. So, this will cost you thousands of customers & $ now. I already found my lift on another website that doesn't even tax for shipping so I'll definitely order from them instead. Finally, on 5-10-18, I call back thru a TransamericaWholesale # i got from our service dept.& I get Scott, ask for a Supervisor, he says nothing, transfers me, I get Supervisor Jeff Brown, who takes my invoice #, says my name, & says he needs to transfer me, it rings, then is picked up & immediately hung up. I tried to call and got hung up on twice after being put on hold for over 40 minutes. THE PHOTO SAYS IT ALL I purchased a set of Pro Comp X-terrain 33x12.50x17, Load Range D, from 4 Wheel Parts. Bee 4 Wheel Drive Parts in St George on YP.com. How is that even possible. The website was totally misleading and incorrect about the part fitting my year, make, and model of vehicle. 197 customer reviews of 4 Wheel Parts. In the following youtube video you can hear my gears grinding after leaving the 4WP shop if you look up in youtube https://www.youtube.com/watch?v=ptuqKVVX0Wk. Claim your listing for free to respond to reviews, update your profile and manage your listing. 4 wheel parts Van Nuys Store are doing fraudulent business to the consumers and Max the worst horrible, terrible, rude, bad sales person, he will tell you to leave and not to come back at the store ( FU). I have a 97 ZJ Grand Cherokee Jeep. If you have paid thru a credit card they will be your advocate. 12:09:45 p.m.If Im going to spend $2,000 on a lift kit I'd kind of like to know how other customers experiences have gone. Immediately 2 counter guys leave the front counter.1 customer leaves. HE WILL NOT RESOND TO HIS EMAILS, VOICE MAILS AND DAGGONE SURE WILL NOT ANSWER HIS PHONE.TRY IT. I've called twice, one time I waited on phone for 1hr no one answer. 55 reviews from 4 Wheel Parts employees about 4 Wheel Parts culture, salaries, benefits, work-life balance, management, job security, and more. With the vehicle lifted and secured, remove the lug nuts completely and then remove the tire and place aside. LYNWOOD BRANCH AND ENTIRE CORP IS TERRIBLE> HE IS AT LUNCH (ALWAYS). I called Thursday to check the status of the tent they told me it was going to arrive Friday. At the time of purchase they advised me that the tent was available in jacksonville and was going to be delivered same week. We use cookies for analytics, personalization, and ads. What off roading shop tells you to put your stock wheels back on for proper diag? 11:55:29 a.m. Good, how about yourself? In the following youtube video you can hear my gears grinding after leaving the 4WP shop if you look up in youtube "4WP 4wheelparts shop ruined my rear differential" thats me and my SUV. Only when I spent the better part of an hour asking questions and demanding answers was I told of the events and how everything was handled on there end. Just finished 4 CST lift with 37x12.5r22 on my 2020 GMC Sierra Denali 3500. ... Read 1 more review about 4 Wheel Parts Stay safe with our COVID-19 guide. Moe Consumers complaining about 4WheelParts most frequently mention lift kit, customer service and sales person problems. Sold an item, they did not have and back ordered from an importer. All employees have looked at me (including 2 that left)Not a hello, not a hand gesture, no can we help you? I am not impressed. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! They should close their doors and stop scamming customers with old stored warehouse product label from 2018 as new. I ordered taillights for my truck it took 8 days to come in when it was ordered from another 4wp store. This shop is a joke. Beware. I contacted the customer service and I received a call back after she got off the phone with the store manager, she stated that “He says (the store manager) if you want to change the store credit to a cash refund (as I originally paid 4wp store in cash), he can help with that. STAY AWAY. I was put on hold for over 2 hours no one could help me i was transferred 6 times and my call was disconnected 6 times.no one called me back. Moe It might have been a good thing in my case because I just bought a 2nd Jeep, 2010 JKU and I was about to order a lift kit, lightbar, tires, wheels, etc. Bee There is a physical store near me that I am able to place an order online and go to the store for pick up. 240.5k Followers, 658 Following, 3,266 Posts - See Instagram photos and videos from 4 Wheel Parts (@4wheelpartsofficial) It is now the 19th and I've email again asking when it will be shipped and no answers. Never happened. THE ABSOLUTE WORST CUSTOMER SERVICE. I just called and canceled my frikin order. I had enough. 11:53:09 a.m. Interaction alerting Moe. Finally, I resorted to calling back thru the sales line, which they are of course quick to answer, & I immediately requested a Supervisor. We have been named ARB Queensland’s Stockist of the Year for four consecutive years. I have emailed and called them and no response. I waited a week and they still wouldn't ship them so finally I went up there got them myself. If you have a appointment at 9am they should take the people who has appointments first then the others who are waiting. To find more information about reviews and trust on Sitejabber.com please visit. To keep from losing it on this moron, who had so positively confirmed the "EXCHANGE" with me previously, I just said that I was good with that because I'm definitely going with someone else, anyone else has to be more competent than this. Brought my Jeep for rear vibrations service paid $400 and the vibrations was not resolved and they knew it was a driveshaft issues. if my damn order ever comes in i will never do business with this company again! Who decided to keep my money so I can pay interest om it? I got Supervisor LANCE, to whom I explained very briefly, & he seemed competent & professional, & he was very aware they have no customer service after the sale, using the excuse:"Our company is going thru some changes". Nightmare experience with 4 Wheel Parts. The time line for all this is that on the 11th I asked for a full refund for an order that I have not received any part of. Avoid this shop at all cost! I called to place the order to ensure it was correct. This is my first and last experience with 4WP. 4 Wheel Parts for the Off Road Enthusiast. And by looking at all the reviews most everybody has a complaint! Safe purchase and fast shipping. See reviews, photos, directions, phone numbers and more for the best Four Wheel Drive Vehicles-Supplies & Parts in St George, UT. Not doing business with these clowns again. Another thing is the first time I came in here around July to get five wheels balanced and an alignment they only ended up balancing four wheels and I paid to get five wheels balanced. Our people live and breathe 4 wheel drive accessories and love working on your dream vehicle. "The Service dept said they would need about an hour to install the tire on the rim and one hour later they called me to pick it up. 4wd.com's reviews of how the orders go I am worried that I wont get my steering stabilizer how am I suppose to get a refund. 5127 and he can explain why. So, he brought them all the way back to the shop, & I began my adventure of trying to get thru to 4wd.com Customer Returns. 11:54:35 a.m. Hey Moe how are you? 4 days of calls and recordings, and endless loops, and being intentionally hung up on. BIG ISSUE. I called and waited for an hour to get anyone, just to ask a question, like how long it would take to arrive? I see a feedback buttton to my right but I don't see where I can read others experiences ordering with 4wd.com I now am going to have to go back to the store and try to get refunded. I called 4WP customer service and was told I would get a call back on the ETA of the back ordered part. I sent them immediately, as my Jeep is sitting without shocks at my mechanics shop. Good company with a good reputation to back it up. 4 Wheel Parts is a nationwide store that has been open since 1961. 4 Wheel Parts - Virginia Beach, Virginia Beach, VA. 4.8K likes. 7 shipping days after I ordered. 57 reviews from 4 Wheel Parts employees about 4 Wheel Parts culture, salaries, benefits, work-life balance, management, job security, and more. Once they have your money they don't care. All in all a great, trust worthy site. After looking online at their website and seeing " Free next business day delivery if ordered before 3 pm" I jumped right on buying my soft top. I bought 6in lift kit and 35” tires from there a year ago I trashed 1 of the tires and needed it replaced. The Lynnwood, WA #52 store was nothing but aweful. Why couldn't I have a refund for items they don't have an I didn't receive? The website stated that the item was going to be drop shipped by the manufacture. Shipping is fast, they have regular sales/specials. Bee The following day I called back to ensure I could come Tuesday and was told the order was never placed and that my top was in Post Falls, ID. Very poor customer service. Ok so they can tell it has shipped but not when or when it will arrive and by the way if you cancel you have to pay to ship it back if it does ever arrive. Step 1: Remove the brake caliper and bracket. I’m wearing my mask waiting (I’m still at least 8 feet away) 2nd customer looks at me. Maybe someday there will be a civil lawsuit and I will get my money back. We are your one-stop shop in Gresham for lift kits, 4 wheel drive repair, parts and installations on your truck, SUV, 4×4 or Diesel. © 2021 Trustpilot, Inc. All rights reserved. Get the latest 4 Wheel Parts coupon codes & promo codes ... Buy a Pro Comp Suspension you can save up to $500 with an immediate discount up to $250 or a free installation worth $500 ... 4 Wheel Parts User Reviews - 4wheelparts.com coupons reviews. Update, received an email saying they are now shipping from the Mfg? And don't blame it on Covid, you did previous orders before that. 23 reviews for 4WheelParts, 1.4 stars: 'Received order with damage box apparently eating by RATS on some warehouse swamp, parts damage as well. We have everything you need to build your dream truck, Jeep, 4x4 or SUV. If you dont want to be totally stressed out and pssed off, AVOID THEM ALL. They originally told me the labor would be approx 2000 dollars but in the end, they inflated it to over 4000 dollars. Don Kasyan, the salesman that worked on my repair order was also extremely rude, unprofessional and had a few racial degrading remarks about me and my Landcruiser. Tip for consumers:Great site. 4WheelParts ranks 70th among Tires sites. I asked if I could cancel my order but they said no because it has shipped. Yes, that's right folks, 6 weeks later, & it wasn't even in the mail. The assistant manager, goes by "crash" his real name is not on his business card, screamed at me that they only looked at it once after having the truck for a whole week after bringing it back the same day it was worked on and told me the vibrations are coming from the transfer case not the rear differential and you can only hear my tires go while driving in the highway. They did not have my tire in stock but ordered it for me . its been four weeks and nothing! 11:57:23 a.m. Well Im wanting to order a lift with shocks for my jeep but before I order from anyone I like to read thru a few of their reviews for a consensus. Next day no word and when I called back was told that the refund has been processed and I should have it back by Monday. GETING THE BEST DEAL IS NO GOOD IF YOU DO NOT RECEIVE THE PRODUCT. Couple days later I decided to cancel my order and installation. They said they weren't sure when I would receive it. I contacted the store and spoke to the store manager and I was informed by the that he cannot give me the cash, now I’m informed by the store manager a check has to be mailed from the corporate office in Compton, California and it would take 2-3 weeks before it gets to me; now I have to wait this long to get my money back. Please please please just don't. There customer service is the worst in the industry. I had to follow up with them, every few weeks, they do not advise of the hold up, or seem to care if your order ever gets shipped. That would be a big fat nope. After getting a rear pinion kit installed which consists of bearings, shims, crash sleeve, pinion seal and proper torque specs I picked up my landcruiser of the 4WP shop in Monroeville, PA. On the way back home at around 45-70mph I've noticed a weird grinding noise and severe vibrations come from the rear of the SUV which were obviously not there before. My Jeep hardly use for off roading. Everything you need in Willys Jeep Parts...huge selection, competitive prices, fast shipping, phone support, excellent customer service, expert knowledge. I had a Rubicon longarm 4.5 inch suspension lift ordered and installed by 4 Wheel Parts. Also won't let you leave a honest review on there website. When I went to 4 Wheel Parts they said absolutely not the driveshafts but I then switched out the driveshaft with my brother's driveshaft and it greatly improved. They cut off my tailpipe right next to the muffler with less than an inch instead of leaving some pipe to work with. Updated Dec 5, 2020. I verified with the assoc. The symptoms of a worn-out wheel bearing include unusual noises, loose wheel, vibration on the steering wheel, uneven tire wear, and premature wearing of the brake rotor and pad. I first thought was exhaust and so tried to fix it multiple times. Moe Whether you plan to indulge in mud plowing, sand dunes activities, or rock crawling, you can easily buy 4 wheel parts and have them installed here. By far the worst people I have ever worked with, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Why make appointment at 9am and you don't see me until 930am. This is for the next poor soul who sees their flashy websites & assumes they are reputable just because they look big. Moe Plain fraud, stay away from them. What upset me the most is that I paid $1300 to get my rear pinion kit installed and they messed that up too. He calls the next day and says;"I got your shocks off & went to put the others on but they're 2-3 inches shorter & leave you only 1 1/2 inches of articulation". Since 1972 Four Wheel Campers has become the pop up truck camper leader. So now I have spent over $62 to send them back so far, and have no product. From the beginning, they sold high-quality truck, Jeep, SUV, and off-roading performance products at affordable prices. Yes, folks, that's how inept this whole company is. I've got a shock question for you about your lift shocks? These guys didn't realized I've been a certified mechanic for ten years before trying to pull this stunt on me. Not happy with this company and won't buy again. 5913. Called on the 14th and was told that it "should" have all been refunded and that someone will be in touch later that day. Everyday they keep promising to send me my parts that I purchased. Now the unbelievable worse part, I ended up with a drone. Don't buy from them and I'll never buy from this website again. I highly recommend NOT doing business with this company. I ordered new tires and wheels for my truck, four full working days I check my order status and it says its still being processed so I called and got ahold of NOBODY after being on hold for 18min and 57sec, according to my phone. Called PIAA they said "Shut the FRONT Door".... Had no idea what I was claiming. 12:06:43 p.m.Are you looking for reviews on products or 4WD? I was never sent an email stating they were waiting for ANYTHING and have been expecting them as I received a ticket for an almost bald tire, so thats why I ordered it but not being shipped and all and having to hold my hand on my ass for any answers, I had to pay the ticket because it wasnt fixed in alotted time. Had I known it would be longer than 2 months to get my tent (haven't got it yet), I would have ordered somewhere else or a different tent. If this would of been told to me I would of purchase my tent else where because I have a huge camping trip this weekend and now have no tent. 4wd is the same company as 4 Wheel Parts. 4 Wheel Parts is my kryptonite. I paid $600 for deposit. Find out what works well at 4 Wheel Parts from the people who know best. 4wp bad customer service. 10 days later am told online sales trump store sales and they have no control of that. I have always purchase from many places and my buys come in a timely manner. We called and purchased a rooftop tent from this store because they carry the tent i wanted. To poor shipping. Step 4: Remove the lug nuts. On the 3rd day of trying customer service. 4 Wheel Parts Reviews. 4WP did not respond to e-mails. Search for other Four Wheel Drive Vehicles-Supplies & Parts … I will never ever going to used 4wheel parts store, I will tell all my fellow Jeepers group your company doing fraudulent business to consumers and cheating you for repair service.. There are 94 stores, 6 distribution centers, and over 100 million products in their inventory. I’ve read some of the reviews on here about 4WP I think these bad reviews are all crap. Transamerican Auto Parts also owns; Smittybilt, Pro-Comp (tires are actually made by Cooper), Rubicon Express, G2 Axle&Gear, I did another review on the horrible maintenance of 4 Wheel Performance Parts Center which is just another name for 4wd and $ Wheel Parts. I was in the store with 3 customers sharing the same issue... NEVER GO HERE! I tried to place the order online and could not get answers so I went in person to the store. $2500 order placed on Aug. 31st. I will be back to see you guys soon. I ordered them and set up an appointment for install and 2 weeks later had them on.... this is were everything went south. Terrible communication regarding a back ordered part. I have been sending frequent emails asking for literally any kind of update as there website has no shipping date estimation but I haven't received anything at all. I purchased a G2 Axle & Gear Differential Cover (G2 Axle & Gear is part of 4 Wheel Parts). Ordered over $1,000 in parts online over 2 months ago and still waiting. Thank You, 5913 the problem was with the sales department and was told that I have to talk to a Joe Nevaro Ext. Read their Covid-19 guidelines link and store hours. 4wdcom/4wheelparts DOES NOT, but they will test your stress level. What now AMEX may get involved after 90 days.I received my ARB bumper and Winch, and extra strap and recovery kit, $2300 and change, but my $300 lights were not in the destroyed box that was dropped off at my house. Received order with damage box apparently eating by RATS on some warehouse swamp, parts damage as well. And don't be fooled, 4wd.com, 4Wheelparts.com, TransamericaWholesale, and others are the same store(ask first). After waiting a month I would like to know HOW MUCH LONGER will I need to wait? I have tried to email several times with no reply. That the '93 Wrangler was lifted at least 2" so i needed extended shocks, & ordered a set of Rancho's with a Stabilizer. The bottom line, 4 Wheel Parts more than doubled the labor costs on my lift and ended up giving me an undrivable vehicle for long trips. So, I start looking for a place on their website to warn others, & guess what?
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