Page 136 NETWORK SETTINGS UPnP â checks the validity of all UPnP services and rules ⢠Port Forwarding Rules â displays port forwarding rules ⢠NETWORK OBJECTS 8.3a/ Network objects define a group, such as a group of computers, on your Gateway network by MAC address, IP address, and /or host name. I enabled SON on my network and every device in the house had no issues - except for the Google Nest Home Hub which would lose its connection (Can't connect to Wi-Fi) frequently. Go to the Legal Help page to request content changes for legal reasons. Fios is a bundled Internet access, telephone, and television service that operates over a fiber-optic communications network. Using the FiOS app, you will have a unique chance to make several settings and commands. Tried rebooting the Hub, doing a factory reset and fresh install and the connection problem persisted. ⢠Power â connects your Gateway to an electrical wall outlet using the supplied power adapter. The original configuration resulted in 2 wireless networks: a 2.4GHz WLAN and a 5GHz WLAN each with its own network name. It seems to have caused at least two problems: 1. Mount Gateway to Wall Option For optimum performance, the FiOS Quantum Gateway is designed to stand in a vertical upright position. To turn them on, go to. You will need to disable AP isolation on your Wi-Fi extender before setting up Chromecast or Google Home to work with your Wi-Fi network. The how-to will be describe how to set up a FIOS network from a Verizon DIY Self Install Kit. Planned obsolescence? The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Does anyone have success with their Home Hub on a FiOS network using SON? To do this simply: Click on the My Network icon at the top of the page; Click Network Connections from the menu on the left. Surprisingly, Google turned up nothing useful either. If it were a SON problem, then one would expect more devices to behave similarly? When I called Fios they said I can use my own router âas long itâs either the old MI424WR or the newer AC-1750 Quantum Gatewayâ which are both Fios branded. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. Your gateway supports networking using cables, Ethernet, or Wi-Fi, making it one of the most versatile and powerful ⦠Your conclusion may be right, but hard to explain why every other device in my house (phones, computers, tablets, Nest devices, Xbox, etc.) ; If you have FiOS Internet only (no TV), you can connect eero directly to your Optical Network Terminal (ONT). Your Wi-Fi network configuration prevents devices from communicating with your device. Using your own router lets you skip that pesky router rental fee while giving you more control over your network. I have a Google Nest Home Hub which had been working quite reliably on my network consisting of a FiOS Quantum Gateway and (2) FiOS Network Extenders. We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. In any case, I searched for AP isolation in the manual of my Wifi router. Our automated system analyzes replies to choose the one that's most likely to answer the question. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. If you move your Fios service from one location to another, your router will automatically receive the Self Organizing Network (SON) enhancement. Are you sure you want to continue? It lumps the 2.4ghz and 5g together into one network instead of two separate SSIDs, and decides which one to use for you. Once they do, grab Version 02.02.00.13from here, then while youâre on the same network as the Quantum Gateway, go to the hidden firmware update management page and ⦠Please refer to your router documentation to learn how to disable AP isolation. What can happen, though, is, depending on how many Wifi Routers are in the neighborhood: SON may reduce the number of available channels, by deactivating channels that are subject to higher interference by neighbour Wifi APs. When SON is off, all channels are active, even if they may not work too well due to interference. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. Forum discussion: This morning my Fios-G1100 router received a firmware update to version 02.02.00.13 and UI version v1.0.388 . How would that have been done? It has a self-organizing technology that makes it quite simple to have connections effected. I would really like to use SON as it does simplify the network (on WLAN) and allows devices to roam on my network more efficiently. In order to resolve this issue, you will need to disable AP (access point) isolation, also known as client isolation, on your router. We'll get back to you only if we require additional details or have more information to share. Google will also lead you to a very information rich Wikipedia page. Question: Checking if Fingbox can/will support a split network where you have 2.4Ghz and 5Ghz using separate SSIDs. Obtaining Network Connection The Media Client will now need to be paired to your FiOS Router . We're committed to dealing with such abuse according to the laws in your country of residence. For General Information related to verizon, feel free to stop by /r/verizon. Try going into router settings and turn off DFS channels on 5ghz channels. Failed to attach file, click here to try again. Well, I donât have either and -if I can- I donât plan on buying one (even renting). There are different routes that should be taken to get eero set up depending on the services that you have with Verizon FiOS: If you have FiOS TV and Internet, you will need to set up your eeros behind your existing router in a double NAT and then put them into bridge mode. The fios quantum gateway is popular among users of verizon fios. "When SON is enabled, only one Wi-Fi name and password will be available—the one you currently use for 2.4GHz. If the cause was AP isolation, why was I still be able to access one of both Nest thermostats from within the Nest App on my smartphone? via YouTube CaptureA quick tutorial on the newest quantum gateway from Verizon It is important because it allows free flow of information without any moderation or selective rate control. Free shipping. It offers seamless roaming, band steering, AP steering, and Self-Organizing Networks (SON) technology. If you are attempting to connect through a Wi-Fi extender, please check your extender settings. i have a FIOS Quantum Gateway Router - also 13 months old. Your notifications are currently off and you won't receive subscription updates. Verizon does not recommend wall mounting the FiOS Quantum Gateway. It should be completely transpatent to the Wifi devices. ARRIS Surfboard (24x8) Docsis 3.0 Cable Modem Plus AC1750 Dual Band Wi-Fi Router ... Self-Organizing Network technology for automatic band steering and single Wi-Fi Network name. I have had the quantum gateway router and a wifi extender at home for some time and had not had any connectivity issues up until this past week. Please make sure that your router is plugged in & turned on. I turned it off and my printer connects just like before. Just really curious what this setting does. The first victims of such reduction are the devices that support only a small number of channels, and those devices that happened to be the last to try to connect to the AP. It is not uncommon for hardware and ⦠Usually, if a person has trouble getting their own router to work with Fios, it is due to not releasing the IP address. Our automated system analyzes the replies to choose the one that's most likely to answer the question. For General Information related to verizon, feel free to stop by /r/verizon. The Verizon Fios Quantum Gateway lets you transmit and distribute digital entertainment and information to multiple devices in your home or office. Let me know how it goes. Forum discussion: I have Fios gigabit with ONT using coax to Quantum Gateway router with ethernet back to a splitter and two hardwired extenders off a ⦠This step is important. Going to guess that it is for adding in Mesh capabilities to the router that would tie in with some of the network extenders Verizon sells. SON is a bit particular: it can help, but it can also cause problems. To receive a self install kit, your house/condo/apartment has to be already wired for Verizon FIOS ⦠Enabling FiOS Self-Organizing Network causes Nest Hub to lose connectivity! I donât have the equipment to test the options, and the Fios routers can get wonky when adding a mesh network. I also can self install. One of both I have continued working, the other lost connection. ... router at myfiosgateway.com and go to Wireless Settings/Advanced Security Settings/ Other Advanced Wireless Options/Self-Organizing Network Enabled and set to Off" View solution in original post. USB-C to Ethernet Adapter, uni USB Thunderbolt 3/Type-C to RJ45 Gigabit Ethernet LAN Network Adapter Compatible for MacBook Pro 2018/2017, MacBook Air/iPad Pro 2018, Surface Book 2 and More - ⦠Maybe you need to perform a Wifi router search on you Nest devices to force them to their luck. I was at 75/75 and upgraded to 100/100 and asked if they could throw in the router too for free, which they did. I have not validated what I'm writing. Well, still getting occasional disconnects on Nest Hub, but reconnects quickly and automatically. Many devices have problems with this setting on. I have a FIOS Extender and access point steering still isn’t enabled so not sure what it takes for that. I also connected to the AP's config menu. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. Recently, Verizon pushed new firmware to their devices which enabled a new Self-Organizing Network (SON) mode. You will lose what you have written so far. Using the FiOS app, I disabled SON which split the network back to 2 WLANs and Google Nest Home Hub has been operating fine without any lost connections. Google takes abuse of its services very seriously. Press question mark to learn the rest of the keyboard shortcuts, https://www.qualcomm.com/solutions/networking/features/wi-fi-son. Background: I have Verizon FIOS, and with the default setting of Self Organizing Network (SON) enabled, I found that I was getting slow performance with certain devices because it would typically connect to the 2.4GHz range instead of the 5Ghz speeds.